CHINA - FREQUENTLY ASKED QUESTIONS

STEPS TO ORDER (in English):  CLICK HERE >>

MLM IS NOT CURRENTLY LEGAL IN CHINA. 
The compensation model in China is different from Mannatech's global compensation plan. It is a cross-border e-commerce business, where customers have the opportunity to participate in its rewards program.

1. I AM A NEW CUSTOMER BASED WITHIN CHINA*

*The following applies to how Chinese Customers can benefit from referring other Chinese customers. If you are a Mannatech associate based outside of China, scroll down to paragraph (2.) below.

---

REGISTERING AS A CHINESE CUSTOMER

  • You must have a valid Chinese ID. Passports are not accepted.
  • You must have a referral ID from an existing Mannatech associate outside China or from an existing Customer inside China.

EARNING REWARD CREDITS - AS A CHINESE CUSTOMER:

  • As a Chinese customer you earn 10% reward credits for referring another 'customer'.
  • You only earn these credits on your referral's first order.
  • As a customer you can use these reward credits to purchase products. Almost like loyalty credits. You cannot redeem these credits for cash.

---

REGISTERING AS A CHINESE BUSINESS

  • You must be a 'Registered Chinese Business' to earn cash rewards for referring Chinese customers.
  • Click here to learn how to a apply with the Chinese government for a Chinese Business License.

EARNING REWARD CREDITS - AS A CHINESE BUSINESS:

  • As a Registered Chinese Business you earn 10% reward credits for referring customers.
  • You earn these rewards on all their future orders as well, not just on their first orders.
  • You can redeem these reward credits for cash. 
  • The reward credits expire after 6 months if not redeemed.
  • As a Registered Chinese Business you earn one level deep. I.e. on your personal referrals. You do not earn rewards from their referrals or 'downline' sales. If in the future, the Chinese government makes MLM as an industry legal in its entirety and grants Mannatech a full direct selling license, then your downline 'tree' that already exists will convert to a line of sponsorship and you will earn on their downline customers and associates as well. But we have no clear indication on when or if the Chinese government will change the law for MLM companies.
  • Click here to learn how to a apply with the Chinese government for a Chinese Business License.

2. I AM AN EXISTING MANNATECH ASSOCIATE OUTSIDE OF CHINA. HOW DO I BENEFIT FROM REFERRING CUSTOMERS IN CHINA?

EARNING COMMISSION ON CHINESE CUSTOMERS - AS AN ASSOCIATE OUTSIDE CHINA:

  • You will need a Chinese Referral ID to refer Chinese customers. Contact your regional office to obtain an ID.
  • When you refer a customer in China, it forms part of your personal circle and you earn the "Power Seller Bonus" on their personal orders. 
  • If this customer of yours, transitions to become a business builder in China, then their downline sales will count as 'side volume' for you, but not as an active leg. The standard maximum rule applies in terms of leadership qualification.

Contact Details

  • Local China Support Team: 400-828-1010 or CS@meitaichina.com
  • If you are outside of China, please contact your local customer service department for more information about Mannatech in China.
  • Mannatech China can also be found via WeChat, search: 美泰日用保健品 for the company WeChat store.

More info is released as it becomes available.
Subscribe for updates at: www.allaboutmannatech.com